Cards are more than Plastic.

In our Area of Expertise “Card Management”, we analyse and organise the core processes involving Issuing, acquiring and processing in regards to credit, debit, or customer card programs. Here, we can look at the issues from the standpoint of the issuer, point of sale or the processor.

Cards are the key to the world.

The credit card market is undergoing a broad phase of consolidation, which represents a big challenge for businesses. Given the propensity for larger scale and the related upward trend in the number of corporate mergers, there are increasing cost pressures on the operating units. Although there is much more automation in processing, the sales and service departments are under increasing pressure. This is a result of an ever more complex product and service portfolio as well as the regulatory demands of licensors and legislators.

Card management is process management.

We assist companies in optimising their card processes. Our experience extends from strategic concepts and business cases through the definition of project content, the As-Is Process analysis and extraction of improvement potentials, the definition of the Should-Be Processes, to training support and implementation within the organisation. Proceeding from the To-Be processes, we help derive the system requirements, enable the tool evaluation and selection as well as accompany the implementation, testing and training.

KARER CONSULTING provides you with a team of experienced specialists. Our experience and dedicated knowledge of the credit card sector is reinforced by our experience with process definition and professional project engineering, a combination that guarantees the success of your projects. At the same time, we use methods from the field of human capital management in our daily project work to facilitate the change process in the corporate culture (cultural change management).